SHIPPING INFORMATION

      When the goods are delivered you are responsible for checking that the order is complete and undamaged. You should check the goods carefully for any visible damage and the contents if possible before you accept the delivery. Should there be any damage to the goods at the point of delivery, you have the right to refuse the goods and let the delivery person know the reason(s) for refusal. Alternatively, you may sign for the goods as ‘UNCHECKED’ at the time of accepting the delivery, you meanwhile accept that the order is completed.
      If the product(s) you have ordered are not available at the time of placing your order for any reason, you will be contacted by email or telephone within the same or next working day. We will advise you of the estimated delivery time and if this is not satisfactory you will have the right to cancel your order without any obligations and a full refund will be issued.
      Following a successful transaction you will be notified when your order has been dispatched and provided with a tracking number, if you do not receive a tracking number within hours of completing your purchase, we ask that you first check your email “Junk/Spam” folder and then contact us.
      Shipping time: usually 10-16 days.
      Processing time: usually 2-7 days.